During the last day or so, several of Microspace’s customers have inquired about Hurricane Joaquin and its possible impact on our services. This is a quick summary of our preparedness for this storm and similar weather conditions.
First of all, based on the current tracking of Hurricane Joaquin, Microspace’s Network Control Center weather forecast shows the greatest chance of rain is Friday through Sunday.
All in all, we expect little or no service degradation as this hurricane passes along, or comes ashore, North Carolina’s coast line.
At the same time, our contingency plans are always on-the-ready. System redundancy is regularly tested. Backup UPS systems are always available. Both power generators are full of fuel, and one of the generators was fully load tested last month.
Just in case, we will have additional manpower on-site and on-call.
Since Hurricane Joaquin is forecasted to track up the coast of the northeast U.S., if your operations center is in the probable path, it may be a good idea to test any backup plans you have for delivering your content to Microspace. If you would like to do this today, feel free to contact our Network Control Center staff at 919-850-4503.
To maximize our outreach to our customers, we are posting this information on our website at microspace.com. If there are additional members of your company that should have this information feel free to share it with them, or contact Microspace Network Control at 919-850-4503. We will forward this Hurricane Joaquin Preparedness Statement as directed by you.
Thank you for your business, and your thoughts and concerns during this upcoming weather event.